1. Information We Collect
We collect the following information when you use NeuroLine:
- Account information: Email address, username, phone number, and encrypted password.
- Usage data: Pages visited, features used, signals viewed, and watchlist preferences.
- Device data: Browser type, operating system, and IP address for security and rate limiting.
- Payment data: Processed securely by our payment provider. We do not store credit card numbers.
2. How We Use Your Information
- Provide and improve the Service.
- Authenticate your identity and secure your account.
- Process payments and manage subscriptions.
- Send verification codes via email or SMS.
- Communicate important service updates and security alerts.
- Prevent fraud, abuse, and unauthorized access.
3. Information Sharing
We do NOT sell, rent, or share your personal information with third parties for marketing purposes. We may share data only in the following cases:
- Payment processing: With our payment provider to process transactions.
- Legal requirements: When required by law, court order, or governmental authority.
- Service providers: With trusted providers who assist in operating the Service (e.g., email delivery), under strict confidentiality agreements.
4. Data Security
- Passwords are hashed with PBKDF2-SHA256 (100,000 iterations) with unique salts.
- All API communication is encrypted via HTTPS/TLS.
- JWT tokens expire after 24 hours.
- Rate limiting is applied to authentication endpoints.
- We follow industry-standard security practices to protect your data.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, your personal data will be permanently removed within 30 days, except where retention is required by law. Anonymized usage analytics may be retained indefinitely.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information via your account settings.
- Delete your account and associated data.
- Export your data in a machine-readable format upon request.
- Withdraw consent for optional data processing at any time.
7. Cookies
We use essential cookies and local storage to maintain your authentication session. We do not use third-party tracking cookies or advertising cookies. No data is shared with advertisers.
8. Children
NeuroLine is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect.